iphone repair ottawa

How to Fix a Phone That Won’t Connect to Wi-Fi

In today’s connected world, a phone that won’t connect to Wi-Fi can be frustrating and inconvenient. Whether you rely on Wi-Fi for browsing the web, streaming videos, or using apps, a malfunctioning Wi-Fi connection can disrupt your daily routine. However, there’s no need to worry.  At Mobile Doctor, our expert technicians specialize in providing customer solutions for all your tech needs, including fixing connectivity issues. If you are unable to connect your Android phone or iPhone to Wi-Fi, simply bring your phone to us for the best iPhone repair in Ottawa, or if you are confident about your tech skills, you may follow the steps mentioned below in the article to fix the internet connectivity problems easily at home and get your phone back online in no time.  If you would like to check out the repair services that we offer at Mobile Doctor, you may visit the link. 

6 Tips to Fix Internet Connectivity Issues 

1. Check Wi-Fi Settings

The first step in fixing Wi-Fi connection issues is to ensure that your phone’s Wi-Fi settings are configured correctly. Start by accessing your phone’s settings and navigate to the Wi-Fi section. Make sure that Wi-Fi is enabled, and your phone is set to connect to available networks automatically. Additionally, check if you have accidentally enabled airplane mode, as this can disable Wi-Fi functionality. By verifying these settings, you can rule out any basic configuration problems that may be causing the connection failure. If you’re still experiencing issues, there are several troubleshooting steps you can take to fix phone wifi connectivity issues.

2. Restart Your Phone

A simple but effective troubleshooting step is to restart your phone. Restarting can resolve temporary glitches and refresh the device’s network settings. Turn off your phone, wait for a few seconds, and then turn it back on. After the restart, try connecting to Wi-Fi again and check if the issue persists. In many cases, this quick restart can fix minor software issues that may have been hindering your phone’s ability to connect to Wi-Fi.

3. Forget and Reconnect to Wi-Fi Network

If your phone is unable to connect to a specific Wi-Fi network, it might be helpful to forget that network and establish a fresh connection. Go to your Wi-Fi settings, locate the network in question, and select “Forget” or “Remove Network.” This will erase the saved network information from your phone. Afterward, search for available Wi-Fi networks, select the desired network, and enter the password if prompted. This process creates a new connection profile, eliminating any potential glitches associated with the previous settings.

4. Reset Network Settings

According to the experts at the cell phone repair shop, incorrect network settings can prevent your phone from connecting to Wi-Fi networks. Fortunately, Resetting the network settings can resolve this issue. Note that this step will erase all saved Wi-Fi networks and their passwords, so be prepared to reconnect to them later. To reset network settings on an Android phone, go to the Settings app, navigate to System or General Management, select “Reset,” and choose “Reset Network Settings.” On an iPhone, go to Settings, tap “General,” select “Reset,” and then choose “Reset Network Settings.” After the reset, set up your Wi-Fi connection again and see if the problem is resolved.

5. Update Phone Software

Outdated software can cause compatibility issues and affect your phone’s ability to connect to Wi-Fi networks. Ensure that your phone’s operating system and firmware are up to date. Check for any available system updates in your phone’s settings and install them if necessary. Software updates often include bug fixes and improvements that can address Wi-Fi connectivity problems. Keeping your phone updated is crucial for maintaining optimal performance and compatibility with Wi-Fi networks.

6. Factory Reset

If all else fails, a factory reset should be considered as a last resort. This step erases all data and settings on your phone, returning it to its original factory state. Before proceeding, ensure that you have backed up your important data. To perform a factory reset on an Android phone, go to the Settings app, select “System” or “General Management,” choose “Reset,” and tap “Factory Data Reset.” On an iPhone, go to Settings, tap “General,” select “Reset,” and choose “Erase All Content and Settings.” After the reset, set up your phone again, reconnect to Wi-Fi, and verify if the issue is resolved.


A phone that won’t connect to Wi-Fi can be a frustrating experience, but with the troubleshooting steps outlined in this article, you can tackle the problem effectively. By following the steps recommended by the experts at the cell phone repair shop, you can regain seamless Wi-Fi connectivity on your phone. In case, these do not work, you may bring your phone to us for the best phone repair service. To book an appointment with one of our expert technicians, you may contact us or visit our website for more information.